Wednesday, 18 March 2015

Tips for Hiring

Choosing the right people for your organisation is vital to building and developing a successful business. People provide the framework for any thriving company.

Here are some tips for hiring the best candidates for your business and keeping the employees you already have.

  • Be present and engaged in the hiring process, be there during candidate interviews and communicate with HR. 
  • Build a culture within your organisation. Have a clear vision of what you want the culture of your organisation to be like and this will help you to build a team to fit it. Once you have decided on your company’s values and culture make it known to all potential applicants. Include these values on your website.
  • Utilise social media. Recruiting via social media is more popular than ever. Include links on Twitter, LinkedIn and Facebook to your career page on your website.
  • Recruit Continuously. Always be on the lookout for potential employees, even when there are no openings. You can never tell when an employee might leave.
  • Know what you’re looking for in an employee. Have an understanding of the skills and traits that will make an applicant successful in the role and write a job description accordingly.
  • Interview a broad range of candidates. You may not know the right person for the job until they are sitting in front of you.
  • Develop your staff to their full potential. Provide training and opportunities for advancement. Train all new employees in job requirements on hiring instead of a few months down the track to prevent them from forming bad habits.
  • Conduct exit interviews. A good way to ensure that you keep your current talent is to find out the reasons why another employee is leaving. An employee who is leaving is often more forthcoming than one who is currently still employed with you.
  • Ask the right questions. The job interview is a major factor in hiring the right employee. The questions asked during the interview are critical in defining whether or not the candidate is right for the job.
  • Don't Settle. It’s tempting to settle for the best of the bunch, but if the best pick of all your candidates still doesn’t feel right keep looking.
  • Offer a three month trial period .It’s expensive hiring new staff but it’s even more so to replace them. Having someone work for you on a short contract is a good way to see if they are the right fit for your organisation.

Monday, 9 March 2015

Improving Morale

Having good employee morale in your business means that your staff are happy to come to work every day and can give you many benefits, including better production, reduced absenteeism and improved teamwork and engagement.

There are many different factors that can contribute to low staff morale within a workplace – job security, limited promotion opportunities, unfair compensation and high employee turnover.

An expensive sign that you have low morale in your work environment is high staff turnover and increased absenteeism – two things that can cost your business a lot of money.

If you are noticing this in your business, here are a few tips to increase morale:

  • Good management. Managers can make or break a workplace environment. A good manager makes an effort to understand employee’s abilities and tries to provide challenges to utilise their full capacity. They give praise where praise is due and allow employees the opportunity to grow.
  • Make your employees feel special. Celebrate birthdays, weddings, births etc. with a cake or card. Find a reason to celebrate the little things in your workplace. It helps to make staff feel at home and comfortable in their place of work and fosters a friendly team environment.
  • Listen to the ideas of your employees. Keep your employees informed and up to date with what is happening with the company and listen to their input. This helps to make employees feel as though they are a part of something bigger.
  • Reward good work. Be sure to acknowledge when a job has been done well. People want to feel valued.
  • Make the workplace feel comfortable. Nobody wants to be in a completely cold, sterile and uncomfortable environment. Replace the harsh fluorescent lighting if need be and keep the office at a comfortable temperature.
  • Encourage regular work breaks. Tell your staff to take a walk around the block or go get a coffee. People are much more productive if they take regular breaks to refresh their minds.
  • Have some fun. Engage in some team building exercises. Encourage your staff to get to know one another.  Talk about hobbies or something other than work
  • Let your employees vent. Get it out of their systems. Meet with your employees individually or in small groups and allow them to share some of their frustrations and challenges they’re facing on the job. The process can help improve morale almost instantly.
  • Promote from within your company.
    When your employees see that there are opportunities to advance their careers within the company it makes them strive to do better. Keep on the lookout for employees with skills that could benefit your business and develop them .A small investment in training can go a long way.


Wednesday, 25 February 2015

Managing Workplace Stress

It is normal to experience some workplace stress, however if this stress becomes excessive it can interfere with your productivity and your health – emotional and physical. Your ability to cope with this stress can be the difference between success and failure in your career.

Finding strategies to manage workplace stress is not necessarily about making huge changes but focusing on the thing that’s within your control – you.

There are many different ways you can reduce your stress levels in the workplace.

These start with:

  • Making a commitment to improving your physical and emotional health.
  • Staying away from people or habits, when possible, that leave you feeling negative or stressed.
  • Learn communication skills to improve your relationship with colleagues and management.

When you feel overwhelmed at work you can easily become withdrawn, irritable and insecure. This decreases your productivity and makes you less effective at your job. It can also make you feel like your job is less rewarding. When stress begins to interfere with your ability to do your job, it’s time to do something to remedy it. Begin by making sure that you’re looking after yourself. When your own needs are taken care of you are more capable of dealing with stress.

Try organising and prioritising your work. This can help you to reduce your stress by helping you to feel as though you’re in control.

Here are a few simple tips for time management:

  • Don’t spread yourself too thin. Avoid scheduling meetings back to back or trying to get everything done in one day. If you have too many things to be done, drop the tasks that aren’t a priority to the bottom of the list.
  • Don’t rush. Leaving 10 minutes earlier can mean the difference between running around madly and being able to take your time. Being late or rushing to be on time will only add to your stress levels.
  • Factor breaks into your schedule. Taking a few short break throughout the day will help you to relax and de-stress. Have your lunch outside or at least away from your desk.
You can also gain a large amount of self-control by understanding and practising emotional intelligence. This is the ability to manage your emotions and use them in positive and productive ways.

Emotional intelligence in the workplace is composed of four major elements:
  • Self-management, controlling your emotions and behaviour to adapt to changing circumstances.
  • Self-Awareness, recognising your emotions and their impact.
  • Social Awareness, the ability to understand and react to others emotions.
  • Relationship Management, the ability to connect to others and manage conflict.

Friday, 20 February 2015

How to be a Good Manager

There is no definitive technique for being a great manager, you have to walk a fine line between constructive criticism and praise. While there are no one size fits all approaches to management, there are a few strategies to help you get the best from your employees.

  • Listen more. Try to avoid talking at your employees at review time. You can often gain all the information you need by saying something open ended and listening to what your employee has to say.
  • Learn your team’s strengths and weaknesses and work with them. This way you are getting the best of your employees and not wasting time having one employee fulfil a task that would take a different person half the time.
  • Try to manage your team as a whole and not just as separate individuals. As a manager you are responsible for the output of the entire team as a whole. Try to team staff members with complementary skills to provide learning opportunities.
  • Be Inspiring. Try and distinguish your employee’s exceptional talents and develop them further. Find work opportunities that will challenge them. Make sure that your employees talents are recognised and celebrated. This reinforces performance and makes your employees strive to perform well in the future.
  • Give regular feedback. Tell your staff how they are doing at the time and not just at their scheduled 6 monthly performance review. Help your staff to realise that their efforts help the overall success of the company. This will help them to feel connected to the organisation and encourage engagement. 
  • Don’t let work friendships alter your managing abilities. As a manager you are assuming responsibility for a group of people and naturally you want them to like you. It is all well and good to be friendly with your team ,  just make sure that you are still able deliver criticism or discipline when it is needed
  • Be present. Being in management can keep you very busy. You are often rushing from one place to another. Be wary to not let being busy take over from the day to day management of your staff. As a manager you need to make yourself available to your staff to offer them guidance and give them the opportunity to ask questions when they need to.
  • Make an effort to know the basic roles and responsibilities of all your team members. It is very hard to provide guidance and leadership if you are not exactly sure of what your staff are meant to be doing in the first place. If you have to ask your team about their basic functions it is very like that they will second guess the decisions you make.



Wednesday, 4 February 2015

How our Emotional State Affects our Employees

Research is now discovering that emotions are capable of affecting memory, perception and cognition. All of these things can influence how an employee performs at work.

When people are influenced by the moods of others, especially those in managerial positions, it can impact their behaviour at work. This is called “emotional contagion”. How we feel can spill out and infect other people, essentially making us walking mood inductors.

We even have cells in our bodies called mirror neurons which allow us to be in touch with how other people are feeling by simply observing them. Neuroscientists have recently discovered that empathy is driven by these mirror neurons which are located in the frontal cortex of your brain. Mirror neurons fire in the same way whether you're watching someone do something or you are actually doing that same thing yourself.

At work, it is often the leader’s responsibility to set the mood for the rest of the team in the workplace. The emotions people bring to work are as important as their cognitive skills, and especially so for leaders. If you are a leader, consider that managing your moods is one of your chief responsibilities.

A good way to look at it is, your mood, positive or negative, will remain in a room long after you have left it and the mood you generate is directly related to how you make people feel.
There has been little research done on the ramifications of group emotions. If you consider the effects of emotional contagion, it is easy to assume that within the workplace groups are reflecting the influence of key emotional people within their team. Usually the leaders.

The key to stopping this emotional contagion is awareness, however often another person’s negative mood affects you unconsciously. If you realise that someone else’s bad mood is affecting you, you can control it. For this reason, making people, especially managers, aware of emotional contagion is vital. It is important to understand that when employees are exposed to the moods of leaders who are giving off feelings of anger or hostility, it can have toxic effects on their performance.

The same goes for feelings of confidence and enthusiasm. This is why it is so important for leaders to understand that they can utilise mood contagion to create a positive emotional climate for their employees.

When managers learn to control their own emotions and know the emotional triggers of their team, they can manipulate the atmosphere of their workplace.

Wednesday, 28 January 2015

Leadership Development

A great leader can motivate and inspire employees by making them feel as though they are working alongside management and not for them. Poor leadership can have as great an impact on the organization’s success or failure as a recession.

Ongoing development for leaders helps companies. Businesses that invest in leadership development enjoy distinct advantages. These advantages include:

  • Improved bench strength
  • Improved employee retention
  • Improved bottom-line performance
  • Improved ability to attract talent
  • Solving problems earlier and at lower levels
  • Increased organizational agility
  • Improved business sustainability
  • Greater market value over time
  • Development of leader, team, and organization competencies
  • Ability to outperform the competition with increased market share, revenue, profitability, and rising stock prices
  • Sustained performance
  • Distributed leadership at all levels

While it is common for companies to measure engagement levels within employees, top companies are now paying particular attention to engaging leaders and employees with strong leadership potential. They are starting to look at what actions and behaviours demonstrated by leaders create engagement within their workplace. The idea being to then replicate it and drive engagement in their company.

In top companies leaders are being tasked with fostering organisational talent within their company, this contradicts the attitude of many other organisations. Effective leadership development produces leaders who can coach, mentor, and develop other leaders in the organization, providing a steady stream of leaders at all levels.

Leadership development can no longer focus solely on the senior team. Leaders must be developed at all levels throughout the organization to ensure an organization’s
success.

Although it’s typical to evaluate leaders on their past performance, top companies are assessing leaders on their potential more frequently and thoroughly. These companies are using personality profiling to ensure a perfect fit for an organisation instead of simply assessing their skills.

One of the greatest benefits of training employees and leadership development is that it can discover diamonds in the rough among your workforce. Often some of the best leaders are in fact already working for you bur have not had the opportunity to develop or display their skills.


Regular leadership development can create a culture of lifelong learning among your employees. No matter what business you are in there is always something your employees can learn that will benefit your business.


When employees and management obtain significant and effective relevant training and work together with mutual respect, everybody benefits from it the end result is increased productivity.

By developing leaders in this way, the main measure of success is organisational performance as opposed to divisional performance.


Wednesday, 21 January 2015

New Year’s Resolutions to make your Workplace Happier

It is the beginning of a new year and generally the time you start making a list of resolutions.

Essentially most resolutions revolve around living a happier life and having more success in the workplace.

This year instead of making the same negative resolutions about taming bad habits, this year simply make your resolution to obtain workplace happiness by trying to focus on the positives.

  1. Be mindful. There is significant evidence that a few minutes of mindfulness, or simple meditation, throughout the work day can give you substantial health and happiness benefits.
  2. Use your strengths. It makes sense that your happiest when you align your work with your strengths and personality. 
  3. Learn to be optimistic. Optimism is actually something that can be learned if you’re not a naturally optimistic person. Start by challenging your own negative thoughts. When a setback occurs try to look at it in perspective and see that it is not the end of the world. Essentially optimists see every setback as temporary.
  4. Have a little fun. It is totally acceptable to have a bit of fun and a laugh at work. It will make your work life more enjoyable and even encourages team building and promotes healthy work relationships.
  5. Get on the move. If you work behind a computer or in an office where you are mostly sitting down all day, take the time to have a walk around the office every few hours. Eat your lunch in the sunshine when possible. It will help you concentrate better and help you to feel refreshed.
  6. Be your own cheerleader. If your boss doesn’t praise your work every day, don’t take it personally, it’s very likely they have other things on their mind. Try and take satisfaction from knowing that you have done a job well.
  7. Be nice. Talk to the people you work with about things other than work.  It doesn’t cost you anything to be pleasant and you will find your work life more meaningful if you can build relationships with your colleagues.
  8. Be resilient. Learn to bounce back from a setback. As with resolution number 3 , being able to see a setback as temporary will be an invaluable quality and you will be able to handle just about anything.
  9. Be Grateful. People who show thankfulness and express gratitude to others often have a higher appreciation for the good things in life and experience higher levels of wellbeing than those who do not.
  10. Avoid gossip. Avoid workplace gossip at all costs. If someone in your workplace try’s to engage in gossip with you, make an excuse and walk away. Gossip is negative and harmful and does not truly make anyone feel good about themselves.